Policies & Legal

At Maaha Dental Clinic, we value your time and strive to provide quality dental care to every patient. Kindly review our cancellation and refund policy carefully before booking an appointment.

• Appointments cancelled at least 24 hours prior to the scheduled appointment time may be rescheduled without additional charges.
• Appointments cancelled within 24 hours of the scheduled appointment time may attract a cancellation fee or adjustment of any advance payment made.
• Patients who fail to attend the appointment without prior notice ("No Show") may not be eligible for refund of any consultation or booking advance paid.
• Advance payments made for consultations, procedures, smile designing, aligners, implants, cosmetic dentistry, or other treatments are generally non-refundable once the treatment process has commenced.
• Refunds, wherever applicable, will be processed within 5–7 working business days through the original payment method.
• Treatment packages, promotional offers, and discounted services once availed are non-transferable and non-refundable unless approved by the clinic management.
• Maaha Dental Clinic reserves the right to reschedule appointments due to emergencies, doctor unavailability, equipment maintenance, or unforeseen circumstances.

Welcome to Maaha Dental Clinic. By accessing our website or booking an appointment through www.maahadental.com, you agree to the following terms and conditions:

• Consultation fees, treatment charges, and service pricing are subject to change without prior notice.
• Patients are requested to arrive on time for their appointments. Delayed arrivals may result in reduced consultation time or rescheduling.
• Valid photo identification may be required during patient registration or treatment procedures.
• The clinic reserves the right to refuse treatment in cases involving abusive behavior, intoxication, harassment, or situations that may compromise patient or staff safety.
• Treatment outcomes may vary depending on individual oral conditions, medical history, lifestyle habits, and patient compliance with medical advice.
• Any treatment plan, quotation, or estimate provided by the clinic is based on current diagnosis and may change after further evaluation.
• Patients are advised to disclose all relevant medical conditions, allergies, medications, and previous dental history before treatment.
• The clinic shall not be held responsible for loss of personal belongings within the clinic premises.
• Children visiting the clinic must remain under parental or guardian supervision at all times.
• Unauthorized copying, reproduction, or misuse of website content, branding, logos, images, or materials from www.maahadental.com is strictly prohibited.

Maaha Dental Clinic respects your privacy and is committed to protecting your personal and medical information. By using www.maahadental.com or booking an appointment with us, you consent to the collection and use of your information as described below.

Information We Collect

We may collect the following information:

How We Use Your Information

Your information may be used for:

• Appointment scheduling and management
• Treatment planning and patient care
• Sending appointment reminders and follow-up messages
• Customer support and communication
• Billing and payment processing
• Improving our services and patient experience
• Informing patients about new services, offers, or clinic updates

Data Protection

• Patient medical records and personal details are maintained with strict confidentiality.
• We do not sell, rent, or misuse patient information to third parties.
• Access to patient information is restricted to authorized clinic personnel only.
• We take reasonable technical and administrative measures to safeguard your information.

Disclosure of Information

We may disclose patient information only:

• When required by law
• During medical emergencies
• To authorized healthcare professionals involved in treatment
• To payment gateways or service providers assisting clinic operations

Website Usage

• Our website may use cookies or analytics tools to improve website performance and user experience.
• External links provided on our website are for informational purposes only. Maaha Dental Clinic is not responsible for third-party website content or privacy practices.

By proceeding with consultation or treatment at Maaha Dental Clinic:

• You acknowledge that you have voluntarily consented to dental examination and treatment.
• You understand that all dental procedures carry certain risks, limitations, and possible complications.
• You agree to follow post-treatment instructions and maintain recommended oral hygiene practices.
• You authorize the clinic to maintain treatment records, radiographs, photographs, and related medical documentation for clinical and legal purposes.